Every day, changes occur to roads, businesses and
communities that can affect the transit system. We respond by regularly reviewing these changes and then determining if adjustments need to be made.
Service changes allow us to modify existing route alignments,
schedules, bus stops and facilities in order to improve overall service.
Capital Metro is efficient with its resources, and allocates them accordingly
based on ridership trends and route productivity.
Service changes occur tri-annually to coincide with local
school calendars. Typically, major changes are implemented in August and minor
changes are implemented in January and June.
The service change process spans six to eight months and includes the
- Proposal development
- Community involvement
- Board approval
- Schedule development
- Customer information
Want to know more? Watch this informative video about Capital Metro's service change process. (vídeo en español)