The Customer Satisfaction Advisory Committee (CSAC) assists Capital Metro in developing and maintaining a transit system that is convenient, dependable and practical by providing advice and recommendations on planning, operations, services and all other matters of concern to Capital Metro customers. CSAC is comprised of 9 members who regularly use transit, and are appointed by the Capital Metro Board of Directors upon recommendation of the Capital Metro Chief Executive Officer.
The Customer Satisfaction Advisory Committee (CSAC) meets the second Wednesday of every month from 6 p.m. to 7:30 p.m. unless otherwise noted in monthly CSAC meeting announcements. Meetings are currently held at City Hall in the Staff Bullpen Room - Room # 1029.
The public is always encouraged to attend a meeting of the Customer Satisfaction Advisory Committee. Please visit the Committee Calendar for more details.