Diversity, Equity and Inclusion

The CapMetro Board of Directors reaffirms the mission of the CapMetro Transportation Authority (CapMetro) to connect people and communities to jobs and opportunities by providing quality transportation choices. Through the provision of public transit as an essential public service, the Board of Directors further notes it is CapMetro’s goal to provide safe, equitable, reliable, and cost-effective public transit to improve mobility, and stimulate economic development. The mobility CapMetro provides ensures access to jobs, healthcare, education, worship, entertainment and much more.

The CapMetro Board is committed to diversity, equity, and inclusion in the delivery of our programs, projects and services, and to demonstrating our commitment through transparency and accountability. We define diversity, equity and inclusion as follows:

The range of human differences, including but not limited to, race, ethnicity, gender identity, sexual orientation, age, social class, physical or mental disability or functional ability, religion, national origin, language spoken or political beliefs.

Fairness in process, distribution of resources, opportunity, and provision of varying levels of support to achieve greater fairness of outcomes.

In acknowledgement of historical inequity based on race, where race no longer determines one’s outcomes and when everyone has what they need to thrive.

Involvement and empowerment, where everyone feels welcomed, respected, supported, valued, and has the opportunity to be heard.

"No persons in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance"

- United States Department of Justice, Title VI of the Civil Rights Act of 1964


We acknowledge the role transportation systems and infrastructure play in creating civil rights, social and economic inequities in the U.S. and affirm our commitment to address any inequities of our system. In the delivery of our programs, projects, and services, we commit to the following:

  • We pledge to consider fare and service changes with a lens of minimizing and mitigating disproportionate impacts based on race, color or national origin and income level, in accordance with Title VI of the Civil Rights Act of 1964.
  • Recognizing that the CapMetro service area is a complex region, with varying views and perspectives, CapMetro strives to create educational and engaging community dialogues inclusive of all races, cultures, and identities—ensuring fair access for underserved and excluded communities. We commit to furthering this work by providing equitable opportunities for diverse perspectives and communities to engage and be heard in Board decisions.
  • We will seek to include opportunities for diverse vendors to do business with CapMetro. CapMetro engages the community to develop disadvantaged businesses in line with the Disadvantaged Business Enterprise (DBE) and Small Business Enterprise (SBE) programs and provide opportunities for small-business owners, people of color, women, and others to attain upward economic mobility through business with CapMetro. We will meet the federal and local requirements for our DBE and SBE programs and strive to exceed those requirements. The Board commits to being mindful of the value these opportunities can provide for disadvantaged and small businesses.
  • Concerning CapMetro employment opportunities, we support the President and CEO’s Equal Employment Opportunity Policy (Policy Statement OOD-104), which notes, “[CapMetro] strives to have a workforce at all levels that reflects the community we serve” and commits to non-discrimination based on any protected class.

Finally, as we, the Board of Directors, make policy decisions to advance the CapMetro mission and goals, we commit to integrating equity and inclusion into our policies, programs, and practices. We are collectively committed to being actively anti-racist and anti-discriminatory in our community and in our decision making and practices.