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Frequently Asked Questions

 

How much does it cost to ride the bus?

The adult local one-way bus fare is one dollar, but the fare can change depending on the service and passenger type. A day pass, good for 24 hours on local bus service, is $2. A complete list of fares can be found here.

I need to get from Point A to Point B. What route do I take?

You can find directions by using our online Trip Planner or Google Transit. Or you can call our GO Line, (512) 474-1200, and one of our customer service representatives will help you find the fastest way to get where you need to go. You can also get route information via text message, through our partnership with Dadnab. Learn how Dadnab works.

Where can I find a printed schedule?

We've upgraded our digital version of Destinations, Capital Metro's official schedule book. The new digital format is easy-to-navigate and easy-to-download, free-of-charge. Readers can now 'flip' pages online, go to specific pages with a just a click of the mouse, or quickly download the whole book to a desktop for use or printing later. Check out the new Destinations schedule book here.  

Using the digital schedule book saves you money, and us too, since we don't have to print as many copies. It also reinforces Capital Metro's commitment to the environment and prevents many tons of waste from ending up in local landfills annually.

Get your own printed copy of Destinations at our Transit Store for a mere $3, or download the Schedule Book from this website.

Can I bring my bike on the bus?

All full-sized Capital Metro buses feature easy-to-use bike racks on the front. Here's how to load your bike.

How do I pay when I board the bus? Where do I insert my pass?

The fare box on the bus is easy to use, with slots for bills, coins, and passes. Tell the driver if you need a day pass before you insert your money. Unfortunately the fare boxes require exact change.

Is there a bus that goes to the Airport?

The Route 100 Airport Flyer starts at the University of Texas campus, proceeds through Austin's Central Business District and follows a direct route to Austin-Bergstrom Airport. Route 350 links the Airport to North Austin with transfers to most parts of the city.

I lost something on the bus. Who do I ask for help?

Give us a call on our Lost & Found line, (512) 389-7454, and we'll do our best to help you find your missing items.

Do you provide services for people with disabilities or special needs?

We try our best to make transportation easier for people with disabilities or special needs. All of our buses and vehicles are equipped with lifts for wheelchairs and all of our facilities were designed with accessibility in mind. Capital MetroAccess provides door-to-door transportation services to qualifying citizens with disabilities. Click here to learn more about MetroAccess.

Riding the bus doesn't work with my schedule. Are there other services I can use?

Absolutely. Capital Metro's RideShare program offers vanpool and carpool services. Click here to learn more about our RideShare program.