Pickup, Our Neighborhood Rideshare

Pickup is a shared shuttle available in limited areas. If you live in a service zone, use our Pickup app to arrange on-demand transit service to bus stops, appointments, grocery or drugstores and anywhere within your limited zone.

Pickup Service Center

Email: customer.service@capmetro.org
Phone:  512-369-6200

Fares

Single Ride $1.25. Per Service Day $2.50.

  • Single Ride

    $1.25

  • Per Service Day

    $2.50

View Ways to Pay

Amenities

List of available amenities. Each item includes an icon and a short description.

  • Service Days

    7:00 a.m. - 7:00 p.m. weeknights. 10 a.m. - 6 p.m. weekends. Exceptions apply

  • Wheelchair accessible

  • Rider apps

    Pickup, Transit, Umo

  • High-frequency

    Every 15-30 minutes. Exceptions apply

New: Umo ScanRide launching on Access & Pickup on November 2!

Scan the Umo code inside Pickup & Access vehicles. Your Umo app will automatically either use a digital pass or your wallet balance to pay your fare. With this new method, you can enjoy fare capping on Pickup and local services for that service day and calendar month.

  1. Open Umo app
  2. Select "Code"
  3. Select "Scan"
  4. Locate the QR code inside the Pickup vehicle and scan it to pay.

Pickup Decker

Weekdays, 7 a.m. to 7 p.m.
Saturdays, 10 a.m. to 6 p.m.

View text description of zone

English | Spanish

See full service zone

Pickup Dessau

Weekdays, 7 a.m. to 7 p.m.
Saturdays, 10 a.m. to 6 p.m.

View text description of zone
English | Spanish

See full service zone

Pickup Dove Springs

Weekdays 7 a.m. to 7 p.m.
Saturdays, 10 a.m. to 6 p.m.

View text description of zone
English | Spanish

See your service zone

Pickup East ATX

JOHNSTON TERRACE & GOVALLE AREAS

Weekdays, 7 a.m. to 7 p.m.
Saturdays, 10 a.m. to 6 p.m.

View text description of zone
English | Spanish

See your service zone

Pickup Exposition

SERVING TARRYTOWN

Weekdays, 7 a.m. to 7 p.m.

View text description of zone
English | Spanish

See your service zone

Pickup Lago Vista

Weekdays, 7 a.m.-7 p.m.

View text description of zone
English | Spanish

See your service zone

Pickup Leander

Weekdays 6 a.m. to 7 p.m.
Saturdays, 10 a.m. to 6 p.m.

View text description of zone
English | Spanish

See your service zone

Pickup Manor

Weekdays, 7 a.m.-7 p.m.

View text description of zone
English | Spanish

See your service zone

Pickup North Oak Hill

SERVING SOUTHWEST AUSTIN NEIGHBORHOODS

Weekdays, 7 a.m.-7 p.m.

View text description of zone
English | Spanish

See your service zone

Pickup Northeast ATX

View text description of zone
English | Spanish

WINDSOR PARK & NEAR SPRINGDALE/ROGGE LANE

Weekdays, 7 a.m. to 7 p.m.
Saturdays, 10 a.m. to 6 p.m.

See your service zone

Pickup South Menchaca

SERVING SOUTH AUSTIN

Weekdays, 7 a.m.-7 p.m.

View text description of zone
English | Spanish

See your service zone

Pickup Walnut Creek

NEAR ST. DAVID'S NORTH


Weekdays, 7 a.m. to 7 p.m.
Saturdays, 10 a.m. to 6 p.m.

View text description of zone
English | Spanish

See your service zone

How to Ride Pickup

Find Your Zone

Browse the zone maps above or use the Pickup app to see if you are in an active service zone. To use the Pickup app, type in your address and your destination and we'll match you with a vehicle going your way. We'll pick you up at your location and drop you off at your destination.

Book Your Trip

Type in your address and your destination in the Pickup app and we'll match you with a vehicle going your way. We'll pick you up at your location and drop you off at your destination. If you don't have the app, call 512-369-6200 to request a ride.

Pay Your Fare

One-way fare is $1.25. You can pay using exact change when you board or in the Pickup app using a credit card. These methods are not fare capped. If you have a Reduced Fare ID, use the promo code "reduced" in the Pickup app and show the bus operator your Reduced Fare ID when boarding.

You can also add money or use a pass in the Umo app.

After November 2, use Umo ScanRide to pay per ride and enjoy daily and monthly fare capping on all local CapMetro services. 

Fare capping with Umo ScanRide makes sure you pay the lowest fare! After you've paid for two rides, the rest of your rides on Pickup and Bus are free for that service day. If you reach the daily fare cap for 17 days, your rides for the rest of the calendar month are free.

1. Open Umo app 

2. Select "Code" 

3. Select "Scan" 

4. Locate the QR code inside the Pickup vehicle and scan it to pay 

5. You will hear an approved sound or see a checkmark on your screen to show fare is valid.

One wheelchair per vehicle

Our Pickup vehicles are fully accessible and can accommodate one (1) wheelchair.

View the Pickup Rider Guide

Pickup FAQs

Pickup currently serves 12 service zones -- East ATX, Exposition, Northeast ATX, Walnut Creek, Decker, Dessau, South Menchaca, Dove Springs, North Oak Hill, Manor, Lago Vista and Leander.

For more information, call the Customer Service GO Line at 512-474-1200.

Pickup is an on-demand transit service that takes multiple riders heading in the same direction and books them into a shared vehicle. To use the Pickup app, type in your address and your destination and we'll match you with a vehicle going your way. We'll pick you up at your location and drop you off at your destination.

Don't have a smartphone? Call 512-369-6200 to request a ride. We'll let you know the pickup and drop-off address of your vehicle, as well as its ETA.

Pickup by CapMetro operates differently for each zone. Generally it runs weekdays from 7 a.m. to 7 p.m., but some zones offer different service days and hours. Check the Pickup page to see when your service is available.

Book your trip and track your ride in real-time in the Pickup app to get an accurate estimate of your wait time.

The number of riders you will share a ride with will vary based on capacity and your chosen destination.

All Pickup vehicles are fully accessible and can accommodate 1 wheelchair.

No, Pickup vehicles do not have bike racks. 

The fare for this service is $1.25. You can pay in the Pickup app using a credit card or cash when boarding the vehicle. You may also use the digital wallet or a pass in the Umo app to pay.

Yes, kids 18 and younger ride free on all CapMetro services, all the time. To book a ride for your child, create an account for the student and enter the promo code "CHILDFREE" from the Pickup app's settings menu. Once you enter the code, you'll receive this message: "You have successfully activated child fares for this account." All rides will then be free.

Riders with a Reduced Fare ID card can use the promo code "reduced" Be prepared to show the bus operator your Reduced Fare ID when boarding." All rides will be $0.60.

Additional questions? Email us at:  customer.service@capmetro.org