Make Your Trip a Safe One

Take a few minutes to read the following rules. You'll be doing yourself - as well as your family and your fellow riders - a big favor.

Staying safe

• Do not cross in front of the bus.
• Always use traffic lights and crosswalks.
• Do not stand on the edge of the curb while waiting for the bus.
• Caution: Sleeping passengers may be injured by unexpected movements of the bus.
• If no seats are available, look for a pole or a strap and hang on. If the bus is about to stop, lean back and put your weight on your back foot.
• Do not sit or stand in the doorway/stairwell.
• Secure personal items while on the bus.
• Remember to take personal items with you when you leave.

General Riding Rules

• No food or smoking.
• Drinks are permitted only in approved spill-proof containers, such as plastic water bottles or travel mugs with re-sealable lids. Open cans, unscrewed bottles, and paper or Styrofoam cups with lids and straws are not allowed.
• Animals are prohibited except for service animals.
• Do not pet or attempt to play with any service animal being used by a passenger with a disability.
• Reserve front seats for seniors and passengers with mobility impairments.
• Wheelchairs and other mobility devices must be securely fastened by the operator.
• Shoes and shirts are required.
• Do not play radios or musical instruments.
• No graffiti or cutting of seats. Violators are subject to fines or imprisonment.
• Keep feet off seats.
• Do not open windows or the roof hatch.
• Do not stand in front of the yellow line.
• Remain seated until the bus has completely stopped.
• Use handrails when provided.
• Weapons (except licensed, concealed handguns), explosives, car batteries, flammable liquids and other hazardous materials are not permitted on the bus.
• Folding bicycles can be brought onboard the bus, provided they do not block the aisle; however, gasoline-powered bicycles and scooters are not permitted on buses.
• Items brought on the bus must not block the aisle (i.e., strollers, folding bicycles, suitcases, etc.).
• Capital Metro is not responsible for items left on the bus, at bus stops, or transit centers. To check on lost items, call the Transit Store at 389-7454.

Boarding and exiting the bus

• Watch your step while entering or exiting the bus.
• Have your fare/ticket(s) or ID card available before boarding the bus.
• Exact fare required. Operators do not have change.
• Show/swipe fare card for discounted or waived fares.
• Exit through the rear door whenever possible.

Riding with children

• Children under six years old must be accompanied by an adult.
• Allow passengers with small children to be seated.
• Do not enter or exit the bus with a child in a stroller (strollers must not block the aisle).
• Hold your child while the bus is in motion.
• Do not stand while holding packages or babies.

Stop requests

• Stop requests should be made one block before the bus stop.
• Passenger stops are only permitted at designated locations. Passenger stops are not permitted in construction zones.
• Never yell at the driver to stop the bus. Use the "stop requested" cord or signal tab.

Communicating with the operator

• No profanity or abusive language.
• Alert the operator if you need assistance.
• Do not talk to the driver while the bus is in motion.
• Report any items left on the bus to any uniformed Capital Metro employee.

Capital Metropolitan Transportation Authority
2910 East 5th Street | Austin, Texas 78702 | (512) 389-7400
Specific Route Information | (512) 474-1200