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Public Involvement

Customer input is a cornerstone of ServicePlan2020. Throughout the study, Capital Metro sought feedback and participation from riders, neighborhoods, businesses, and organizations. The community was also represented on two citizen advisory groups that worked through various components of the project. The Technical Advisory Committee was made up of representatives from allied transportation entities, and the Community Advisory Committee was comprised of riders and community groups who have a key stake in public transportation.

We’ve been discussing ServicePlan2020 on our blog. Join the conversation.

ServicePlan2020 Milestones
June 2009 Initial Recommendations
July 2009 Technical & Community Advisory Committee Workshops
August 2009 Open Houses & Community Meetings
September 2009 Refined Alternatives
October 2009 Technical & Community Advisory Committee Workshops
November 2009 Open Houses & Community Meetings
December 2009 Preferred Alternative
January 2010 Draft Plan
February 2010 Final Plan
August 2010 Plan Implementation

What’s New?Public Involvement
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line seperatorCapital Metropolitan Transportation Authority
2910 East 5th Street | Austin, Texas 78702 | (512) 389-7400
Specific Route Information | (512) 474-1200