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Service Plan 2020

SP2020 logoServicePlan2020 is a comprehensive analysis of the entire Capital Metro bus system that provides a roadmap for growth over the next 10 years. The Capital Metro Board adopted the final ServicePlan2020 recommendations at their February 2010 board meeting. While Capital Metro continuously strives to improve bus service, the ServicePlan2020 effort is essential in meeting the current and projected needs of the Central Texas region. ServicePlan2020 recommendations seek to improve your transit system, specifically: Design bus services to better meet the needs of the region Increase transit ridership to manage traffic congestion and improve air quality Increase cost effectiveness of bus operations Elements of the ServicePlan2020 study include:

  • Existing system conditions analysis - What works well and what does not
  • Market research - Demographics, travel patterns, needs of existing and potential riders
  • Community Participation - Advisory committees and public feedback
  • Recommended service changes - A comprehensive list of service changes designed to improve route directness and system connectivity, increase ridership, and improve cost-effectiveness of bus operations

ServicePlan2020 Final Report

Full report 

Project Summary 

January 2010 Board Presentation 

Transit Competitiveness Index