METRO NEWS

 

 

 

For More Information Contact:

Ted Burton, Public Relations Manager 389-7550

Web site: www.capmetro.org

MEDIA ADVISORY:  October 17, 2001   

 

Capital Metro steps up security
Keeping customers/employees safe is top priority

 

 

Capital Metro Board members today learned more about the agency’s Emergency Reponse/Disaster Recovery Plan at the Operations & Business Development Committee Meeting.   Capital Metro has been working with the Austin Police Department to finalize the plan.  “If our facilities are targeted, we  want to make sure we can keep service on the streets even if we have to move our operations to a remote location,” said Elaine Timbes, Capital Metro’s Chief Administration Officer who briefed Board Members Wednesday.  “We’re looking at other issues such as how do we operate if there’s a fuel shortage.   Everyone at Capital Metro understands public transportation is a critical community service that must be maintained and protected.”

 

Timbes is heading up Capital Metro’s Security Team, which is working with local law enforcement, the Federal Transportation Administration, the Federal Bureau of Investigation, and other transit agencies around the country.  Metro staff met Tuesday and Wednesday to finalize the agency’s Emergency Response/Disaster Recovery Plan.   “Capital Metro will play a major role in the event it is necessary to evacuate private and/or public facilities,” said Timbes.  “We’re working closely with the Emergency Operations Center to coordinate this.” 

 

The foundation of Capital Metro’s security team is the Austin Police Department.  47 APD Officers currently work for Metro under a secondary employment agreement.  Officers patrol routes, monitor trouble spots when needed, patrol Capital Metro’s railroad right-of-way, train employees on security, and work undercover assignments on bus routes.

 

Immediately following the events of September 11, APD dispatched 4 additional Officers to Capital Metro to beef up security.  A Safety Alert was issued to all employees, including bus operators, reminding everyone to:

·                                                                           Be aware of their surroundings

·                                                                           Carefully Review emergency procedures

·                                                                           Follow the escort policy for all visitors on property

·                                                                           Report suspicious activities or packages

 

 

Timbes told Board Members Capital Metro is strictly enforcing its existing policy requiring employees wear ID badges at all times.  APD officers now guard both gates at Capital Metro’s bus facility and no one is allowed on the property without proper identification.   Drivers are checking passengers’ identifications on the UT Shuttle’s Pickle Research route.  Bus operators also carefully inspect their vehicles before leaving the property.

 

Two weeks after the 9-11 events, the FTA in conjunction with the Department of Transportation completed an extensive review of Capital Metro’s security program.  The review found the agency is already meeting, or even creating, “best practices” in several areas.  “The auditors praised our program that certifies Austin Police Officers to drive our buses in emergency situations,” said General Manager Karen Rae.  “Auditors also pointed out the open design of our bus shelters actually makes them easy to monitor and patrol.  Plus, there’s no risk of broken glass.”

 

The Capital Metro Board is expected to award a contract next month for the Cameras on Buses Project.  By June 2002, 60 buses will be equipped with cameras, which will be monitored by security. This project was underway before September 11, 2001.   The cost of the project, including equipment and installation, is about $600,000.

 

Due to the anthrax situation, Timbes says Capital Metro is revising its company mail procedures.  “Effective today, all mail will be opened in one location,” said Timbes.  “We have dedicated a room for all incoming mail.  This room will be off limits to all personnel.  Anyone handling incoming mail will wear gloves and a mask.”

 

“Even before September 11, 2001, several security initiatives were already underway and we have made more changes since then,” said Rae.  “That review is on-going and I am receiving daily updates on the progress.   We plan to keep our employees, and the public, updated as we continue to provide an invaluable service to this community.”