Customer Satisfaction Advisory Committee

The Customer Satisfaction Advisory Committee (CSAC) is comprised of 9 members who regularly use transit, and are appointed by the CapMetro board of directors upon recommendation of the CapMetro Chief Executive Officer. Members assist CapMetro in developing and maintaining a transit system that is convenient, dependable and practical by providing advice and recommendations on planning, operations, services and all other matters of concern to CapMetro customers.

The public is always invited and encouraged to provide their input by sending us your comments or suggestions at feedback@capmetro.org or attending a meeting and speaking during the Public Comment period.

You can contact the committee members, or learn more about the committee by reaching out to the Advisory Committee Liaison at CCR-Community-involvement@capmetro.org.

There are nine seats on the Customer Satisfaction Advisory Committee (CSAC). Members are transit users recommended by CapMetro's Chief Executive Officer and appointed by the CapMetro board of directors for a term coinciding with the appointing board member's term.

Customer Satisfaction Advisory Committee Members

This committee meets the second Wednesday of every month at 6:00 p.m. unless otherwise noted. Meetings are generally held online over Microsoft Teams.

Join on your computer or phone:
Click here to join the meeting
Or call in (audio only - press "*6" to unmute)
+1-512-910-8291 (Conference ID: 813 624 718#)