CapMetro & COVID-19
As the pandemic continues and the city of Austin returns to Stage 5 restrictions, signifying the highest level of risk, Capital Metro encourages only essential ridership of our services at this time. For customers making essential trips, we are maintaining the highest possible level of safety with cleaning measures, enhanced features aboard
our vehicles and physical distancing protocols. Find out more about how we’re riding with care.
What CapMetro is doing to address safety concerns
- Electrostatic cleaning. This advanced cleaning process sprays electrostatically charged mist throughout the vehicle to ensure surfaces are sanitized.
- Physical distancing protocols. Don’t think you can socially distance on a bus or train? Think again! CapMetro has adopted physical distancing efforts like adding plexiglass around the operator and signage prompting customers to “skip a seat” when possible. Schedules have also been adjusted to increase service and to help reduce the number of customers per trip.
- Cashless payment. The CapMetro App allows you to pay your fare without having to exchange physical money.
- Masks for staff and customers. While we encourage you to always remember your mask when leaving the house, CapMetro has them available in case you forget. Face coverings are required for all customers and staff on CapMetro buses and trains.
- Vinyl seat upgrades. In addition to our new cleaning technology, we are upgrading our seats from fabric covers to vinyl, making them easier to clean.
- Hand sanitizer. For your convenience, hand sanitizing stations are available on our vehicles to use as you enter and exit your ride.
How you can ride CapMetro safely during COVID-19
- Limit your travel to essential trips
- Wear a mask when riding and waiting to ride
- Follow physical distancing measures by skipping a seat
- Avoid riding at peak times and catch an earlier or later trip when possible
- Use the CapMetro App to make contact-free fare payments
- Use hand sanitizer when entering and exiting the vehicle
- Stay at home if you’re feeling sick or experiencing any symptoms of COVID-19
If you have a disability that affects your ability to wear a face covering, please contact Martin Kareithi, our program manager of accessible services, to request a reasonable modification. Call 512-389-7583 or email email@example.com.