Privacy Policy and Legal Info

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  • State law (Chapter 176 of the Local Government Code) requires the disclosure of certain relationships between local government officers and businesses.

    Vendor Questionnaires

    The questionnaires require disclosures describing certain business and gift giving relationships, if any, the filers may have with Board members, certain Capital Metro employees, and other elected/appointed officials.

    The law applies to:

    • businesses and individuals who contract with the Authority,
    • businesses and individuals who seek to contract with the Authority, (regardless of whether a bidder is awarded the contract), and
    • agents who represent such businesses in their business dealings with the Authority.

    A copy of the law is available.

    The forms for reporting are available.

    Local Government Officers Conflict Disclosure Statement Filings

    Members of the Capital Metro Board of Directors the Capital Metro President/CEO and certain Capital Metro employees are required to file conflicts disclosure statements under the law as well.

    Disclosure Filings

    There are currently no disclosure filings to report. If you have any questions about compliance, please consult your own legal counsel. Compliance is the individual responsibility of each individual, business, and agent who is subject to the law's filing requirement.

    If you are required to file a Conflict of Interest Questionnaire, you should file with Capital Metro by mailing the completed form to the Record's Management Officer at:
    Capital Metro Records Management
    attn: Alex Webb, Records Management Officer
    2910 East 5th Street
    Austin, TX 78702

  • Texas Government Code, Chapter 552, gives you the right to access government records; and an officer for public information and the officer's agent may not ask why you want them. All government information is presumed to be available to the public. Certain exceptions may apply to the disclosure of the information. Governmental bodies shall promptly release requested information that is not confidential by law, either constitutional, statutory, or by judicial decision, or information for which an exception to disclosure has not been sought.

    For more information and details, please see our TPIA FAQ page

    Rights of Requestors

    You have the right to:

    • Prompt access to information that is not confidential or otherwise protected;
    • Receive treatment equal to all other requestors, including accommodation in accordance with the Americans with Disabilities Act (ADA) requirements;
    • Receive certain kinds of information without exceptions, like the voting record of public officials, and other information;
    • Receive a written statement of estimated charges, when charges will exceed $40, in advance of work being started and opportunity to modify the request in response to the itemized statement;
    • Choose whether to inspect the requested information (most often at no charge), receive copies of the information or both;
    • A waiver or reduction of charges if the governmental body determines that access to the information primarily benefits the general public;
    • Receive a copy of the communication from the governmental body asking the Office of the Attorney General for a ruling on whether the information can be withheld under one of the accepted exceptions, or if the communication discloses the requested information, a redacted copy;
    • Lodge a written complaint about overcharges for public information with the Office of the Attorney General. Complaints of other possible violations may be filed with the county or district attorney of the county where the governmental body, other than a state agency, is located. If the complaint is against the county or district attorney, the complaint must be filed with the Office of the Attorney General.

    Responsibilities of Governmental Bodies

    All governmental bodies responding to information requests have the responsibility to:

    • Establish reasonable procedures for inspecting or copying public information and inform requestors of these procedures;
    • Treat all requestors uniformly and shall give to the requestor all reasonable comfort and facility, including accommodation in accordance with ADA requirements;
    • Be informed about open records laws and educate employees on the requirements of those laws;
    • Inform requestors of the estimated charges greater than $40 and any changes in the estimates above 20 percent of the original estimate, and confirm that the requestor accepts the charges, has amended the request, or has sent a complaint of overcharges to the Office of the Attorney General, in writing before finalizing the request;
    • Inform the requestor if the information cannot be provided promptly and set a date and time to provide it within a reasonable time;
    • Request a ruling from the Office of the Attorney General regarding any information the governmental body wishes to withhold, and send a copy of the request for ruling, or a redacted copy, to the requestor;
    • Segregate public information from information that may be withheld and provide that public information promptly;
    • Make a good faith attempt to inform third parties when their proprietary information is being requested from the governmental body;
    • Respond in writing to all written communications from the Office of the Attorney General regarding charges for the information.
    • Respond to the Office of the Attorney General regarding complaints about violations of the Act.

    Procedures to Obtain Information

    1. Submit a request by mail, fax, email or in person according to a governmental body's reasonable procedures.
    2. Include enough description and detail about the information requested to enable the governmental body to accurately identify and locate the information requested.
    3. Cooperate with the governmental body's reasonable efforts to clarify the type or amount of information requested.

    Information to be Released

    • You may review it promptly, and if it cannot be produced within 10 working days the public information officer will notify you in writing of the reasonable date and time when it will be available.
    • Keep all appointments to inspect records and to pick up copies. Failure to keep appointments may result in losing the opportunity to inspect the information at the time requested.

    Cost of Records

    • You must respond to any written estimate of charges within 10 business days of the date the governmental body sent it or the request is considered automatically withdrawn.
    • If estimated costs exceed $100.00 (or $50.00 if a governmental body has fewer than 16 full time employees) the governmental body may require a bond, prepayment or deposit.
    • You may ask the governmental body to determine whether providing the information primarily benefits the general public, resulting in a waiver or reduction of charges.
    • Make a timely payment for all mutually agreed charges. A governmental body can demand payment of overdue balances exceeding $100.00, or obtain a security deposit, before processing additional requests from you.

    Information That May be Withheld Due to an Exception

    • By the 10th business day after a governmental body receives your written request, a governmental body must:
      1. request an Attorney General opinion and state which exceptions apply;
      2. notify the requestor of the referral to the Attorney General; and
      3. notify third parties if the request involves their proprietary information.
    • Failure to request an Attorney General opinion and notify the requestor within 10 business days will result in a presumption that the information is open unless there is a compelling reason to withhold it.
    • Requestors may send a letter to the Attorney General arguing for release, and may review arguments made by the governmental body. If the arguments disclose the requested information, the requestor may obtain a redacted copy.
    • The Attorney General must issue a decision no later than the 45th working day from the day after the attorney general received the request for a decision. The attorney general may request an additional 10 working day extension.
    • Governmental bodies may not ask the Attorney General to "reconsider" an opinion.

    Visit the Attorney General's Office website for more information.

    Pursuant to section 552.301(c) of the Texas Government Code, Capital Metro has designated two email addresses and a fax number to receive requests for public information held by Capital Metro. A request sent to any email address or fax number other than those listed below does not trigger the requirements of the Public Information Act, Chapter 552 of the Texas Government Code.

     

    You may also submit a written request via fax or through regular mail:

    • Download the PIA request form (not required, but helpful)
    • Mail a Request to:
      Capital Metro PIA Request
      ATTN: Gloria E. Barnes, Public Information Coordinator
      2910 East 5th Street
      Austin, TX 78702
    • Fax a Request to: 512-389-7559

    Following this process will help expedite your request and improve our ability to provide you with the information you request in the most efficient way possible.

     

    For complaints regarding failure to release public information please contact your local County or District Attorney.

    You may also contact the Office of the Attorney General, Open Records Hotline, at 512-478-6736 or toll-free at 877-673-6839.

    For complaints regarding overcharges, please contact the Cost Rules Administrator of OAG at 512-475-2497.

    If you need special accommodation pursuant to the Americans With Disabilities Act (ADA), please contact our ADA coordinator, Martin Kareithi at 512-389-7583.