Ticket vending machines at MetroRail Stations require expensive new upgrades to maintain compliance with national payment card industry standards. Capital Metro would have to spend nearly $5 million to upgrade the machines to continue taking credit and debit cards. Making TVMs cash-only has allowed Capital Metro to invest more in transit services on the street instead of spending millions of dollars on outdated TVM technology.
The debit and credit card functionality of MetroRail ticket vending machines was shut down in October 2016.
Cash or stored value tap cards are now required to purchase tickets through TVMs at MetroRail Stations. If you do not use exact change for your cash purchase, the machine will issue change in the form of an electronic change card. This electronic change card can only be used to buy tickets at MetroRail ticket vending machines and is valid for 15 days after the date it is issued.
The following Commuter-level tickets are available for purchase by cash and stored value tap card at MetroRail Station TVMs: Commuter Single Ride, Reduced Fare Commuter Single Ride and Commuter Day Passes.