VaccineAccess
Your Ride to Receive the Vaccine
How to Make Your Reservation
Call 512-369-6050 Monday-Sunday between 6 a.m. and 9 p.m. to request your trip. Same-day reservations are available, time permitting.
When making the reservation, customers will need the following information:
- Pickup address
- Vaccine location destination address
- Requested appointment and return times
- If the customer is traveling with another person or utilizing any mobility aids.
Service is available during regular MetroAccess hours of operation and within the current MetroAccess ADA service area. VaccineAccess trips are free to customers receiving the vaccine.
Customers should expect their ride to arrive within 30 minutes before or after their scheduled pickup time. When the appointment has ended, customers may call for their return pickup to be dispatched.
Please note at customers are required to wear face masks while on transit vehicles and when at our facilities. Per federal mandate, face masks must cover your nose and mouth and attach around the ears. Bandanas and other single-ply fabric coverings do not meet the federal requirement. Learn more about our COVID-19 guidelines here.

Fare-Free Vaccine Rides
Now offering fare-free rides on all CapMetro services to individuals traveling to a scheduled vaccine appointment. Simply show proof of your appointment to the operator and enjoy a free ride using any CapMetro service. For customers using Pickup for their free ride, use the code METROVAX in the Pickup app.