How to Get On & Off CapMetro
Boarding
Bus: Board at the front of the bus, the back door is for exiting passengers only. The front of the bus is where you can show your fare.
Rail: Wait for the train to come to a complete stop and for the doors to automatically open before boarding. Enter at any open door.
Pay The Fare
Board at the front of the bus, the back door is for exiting passengers only.
- On the bus: Deposit exact cash to purchase a Single Ride ticket at the farebox. You can also tap your credit/debit card, phone digital wallet or CapMetro Reloadable Fare Card on the scanner, or scan the QR code on your Umo app.
- On the train: Buy a Single Ride ticket at ticket vending machines, using your contactless credit card on board or scan your Umo App. Be prepared to show your fare when approached by a fare inspector.
- Reduced fares: Show ID card to the operator.
Take A Seat
Choose any seat you like, but remember that the front seats are reserved for seniors and people with disabilities. If all seats are occupied, find a safe place to stand.
Request Your Stop
- On the bus When you're about a block from your destination, trigger the stop signal by pulling the cord or pushing the “stop” button.
- On the train There's no need to signal a stop, as the train will stop at every scheduled station.
Your fare buys you convenient, safe transportation to your destination. Service finishes at the end of the route or when a vehicle goes out of service, at which time riders will be asked to de-board.