How to Get On & Off CapMetro
Boarding
Bus: Board at the front of the bus, the back door is for exiting passengers only. The front of the bus is where you can show your fare.
Rail: Wait for the train to come to a complete stop and for the doors to automatically open before boarding. Enter at any open door.
Pay The Fare
Board at the front of the bus, the back door is for exiting passengers only.
- At the bus Deposit exact cash to purchase a Single Ride ticket, tap your CapMetro Reloadable Fare Card on the scanner, or scan the QR code on your Umo app.
- On the train Buy a Single Ride ticket at ticket vending machines or use the Umo App. Be prepared to show your fare if approached by a fare inspector.
- Reduced fares Tap ID card to the target area of the farebox and be prepared to show your ID if requested.
Take A Seat
Choose any seat you like, but remember that the front seats are reserved for seniors and people with disabilities. If all seats are occupied, find a safe place to stand.
Request Your Stop
- On the bus When you're about a block from your destination, trigger the stop signal by pulling the cord or pushing the “stop” button.
- On the train There's no need to signal a stop, as the train will stop at every scheduled station.
Your fare buys you convenient, safe transportation to your destination. Service finishes at the end of the route or when a vehicle goes out of service, at which time riders will be asked to de-board.