Rules of Conduct and Safety

All passengers play an important role in helping CapMetro maintain safe and comfortable services for our community. CapMetro's Code of Conduct extends across all vehicle types as well as our stops and transit hubs. Before you ride, please read these rules and expectations.

Safety and Courtesy

Rail Track Safety

Bikes, Strollers, Scooters and Pets

Food, Beverages and Other Consumption

Vehicles with 15 Seats or Fewer

Property and Facilities

Tobacco-Free Policy

We do not allow tobacco use on board, in boarding areas or within 15 feet of a bus or train. When we see violations, we remind customers of the tobacco-free policy and ask for their cooperation. If a customer refuses to cooperate, a field supervisor will ask violators to move to another area or stop using the tobacco product.