Rules of Conduct and Safety

All passengers play an important role in helping CapMetro maintain safe and comfortable services for our community. CapMetro's Code of Conduct extends across all vehicle types as well as our stops and transit hubs. Before you ride, please read these rules and expectations.

Safety and Courtesy

Rail Track Safety

Bikes, Strollers, Scooters and Pets

Food, Beverages and Other Consumption

Vehicles with 15 Seats or Fewer

Property and Facilities

Tobacco-Free Policy

We do not allow tobacco use on board, in boarding areas or within 15 feet of a bus stop or rail station. A field supervisor will politely ask the violator to move to another area or stop using the tobacco product. Repeat violators may be issued a Criminal Trespass Warning.

How do we enforce our policy?

Bus stops and rail stations fall under the city's domain, meaning they require a city ordinance to prohibit smoking. When we see violations, we remind customers of the tobacco-free policy and ask for their cooperation. To learn more: