Good Work that Does Good... It’s a thing around here.
About CapMetro
CapMetro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters and visitors the best possible transit options available to match their busy everyday lives.
Who We Are
Mission
To empower, enhance, and serve the region and its communities through the responsible delivery of high-quality public transportation.
Vision
CapMetro is integral to the region and its communities, providing connectivity, fostering economic activity, and ensuring safe, environmentally sustainable, and equitable access to opportunity.
Core Values
Safety, Equity, Transparency, Sustainability, and Innovation
Goals
Customer
Provide a convenient, desirable, and accessible option for mobility in the region and its communities.
Community
Demonstrate our value to a growing region by collaborating with partners and communities.
Workforce
Invest in a productive and valued workforce.
Organizational Effectiveness
Deliver responsibly and sustainably on the mission.
Our Guiding Principles
For employees of Capital Metro and our service providers, delivering exceptional service is the heart of our business. Each of us contributes to our mission by embracing these guiding principles.
A Look Inside CapMetro
Find out more about the agency, check out the links below.
Objectives
- Support sustainable growth through improved access to jobs, services, and opportunities
- Continue to improve the environment by transforming into a fully carbon-neutral transit agency by 2040
- Engage the community, customers, and stakeholders in a constant process to reflect their input in the transit system and respond to immediate needs
- Foster community conversations to improve regional mobility
- Recruit, hire, and develop an engaged workforce from a diverse talent community.
- Foster an inclusive, collaborative culture that develops a diverse and engaged workforce.
- Expand and develop a highly skilled workforce to meet the changing needs of the agency and community.
- Be a fiscally responsible and transparent steward of public funds.
- Advance the culture of safety throughout the organization.
- Balance investments while prioritizing state of good repair.