Say Hello to Pickup!
Capital Metro has brought ride hailing to public transportation. With our Pickup app, you can arrange on-demand transit service from your home to an appointment, a shopping trip or anywhere within its service zone. All for just $1.25, the same as MetroBus and MetroRapid! Download the Pickup App from your phone’s app store to get started.
In response to the COVID-19 pandemic, customers are encouraged to limit travel as much as possible. As with other Capital Metro services, Pickup by CapMetro is currently operating on a reduced schedule. Service is available in most Pickup zones weekdays from 7 a.m. to 7 p.m., with no Saturday service in any zone. Customers must wear a face covering while riding Pickup. If you have a disability that affects your ability to wear a face covering, please contact Martin Kareithi, our program manager of accessible services, to request a reasonable modification. Call 512-389-7583 or email martin.kareithi@capmetro.org. We continue to follow the direction of Austin Public Health and the CDC and will further adjust service if deemed necessary. The most up to date information may be found online at CapMetro.org/COVID19.
Does Pickup serve your neighborhood? Click the "See All Service Zones" link above to check out a map of our Pickup zones. You can also enter an address in the search field to find out if it's served by Pickup.
Want to book a trip by phone instead of the app? Call 512-369-6200. Using Pickup for a student? Enter promo code child2019 for their account.
See Pickup in action
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Una Tutorial en Español
Cómo usar Pickup – aprende consejos importantes sobre usar el servicio en este video.
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English Tutorial
How to use Pickup – learn important tips about riding the service in this video.
Pickup Lago Vista
SERVING MANY LAGO VISTA NEIGHBORHOODS
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Weekdays, 7 a.m.-7 p.m.
Pickup Leander
SERVING MANY LEANDER NEIGHBORHOODS
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Weekdays, 6 a.m.-7 p.m.
Pickup Manor
SERVING MANOR AND SELECT SURROUNDING AREAS
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Weekdays, 7 a.m.-7 p.m.
Pickup East ATX
(JOHNSTON TERRACE & GOVALLE NEIGHBORHOODS)
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Weekdays, 7 a.m.-7 p.m.
Pickup Northeast ATX
(WINDSOR PARK & NEAR SPRINGDALE/ROGGE LANE)
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Weekdays, 7 a.m.-7 p.m.
Note: Pickup operates in 7 service zones now, and more are on the way. You can request a ride directly from your phone, either through the app or by calling a Pickup Service Center (at 512-369-6200). Pickup is a shared-ride service, and so we may pick up one or two of your neighbors on the way. Pickup vehicles are completely accessible and can accommodate customers in a wheelchair.
Each trip costs just $1.25, the same as a Single Ride pass on MetroBus and MetroRapid. A Day Pass, 7-Day Pass or 31-Day Pass will cover your Pickup ride also. Of course, Kids Ride Free on all CapMetro services, just use the promo code child2019. All you need to do is download the app from your phone's app store (search “Pickup Capital Metro”), register for an account and you'll be ready to go. Book a ride and we'll try to pick you up within 15 minutes.
For more details, see our frequently asked questions.