New app. New card.

Easy? Umo it!

Two New Ways to Pay

Umo for Digital Payments

Umo app icon
Add money on the Umo app & pay per ride using onboard scanners! No passes needed.
  • Faster boarding on Bus and Rail
  • Load your digital wallet anytime, anywhere
  • Automatic fare capping: Pay as you ride, no passes needed!

How to Create an Account in Umo

CapMetro Reloadable Fare Card

CapMetro Reloadable Fare Card

All previous plastic cards are no longer accepted. Exchange plastic 31-day, 7-day and stored value cards at the Transit Store for a new CapMetro Reloadable Fare Card with automatic daily and monthly fare capping. Individuals in the HMIS can visit social service providers to replace their plastic pass. Reload your card here.

How to set up your new fare card

You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

transit app logo

Easy Trip Planning

For real-time route information, use the Transit app or our online Trip Planner!

Download the Transit app

 

Our Upgraded System Features

Automatic fare capping! No need to buy passes.

What is fare capping? Using the new fare card or the Umo app, you can pay per ride for Bus or Rail instead of paying the full cost upfront for a pass. When you've spent the equivalent of a daily or monthly pass, you've met the cap and the rest of your rides are free until the next service day or calendar month.

 

phone being presented to a new scanner

New, faster scanners 

New scanners work with the Umo app to make contactless payments easier and get you boarded even faster. 

Updated Retailers

Load cash to your Umo app or Reloadable Fare Card at an updated network of participating retailers and the Transit Store. You can soon purchase pre-loaded cards at HEB.

One Card Does It All

Exchange your Plastic Cards at the transit store

We're replacing AMP, 31-day, 7-day and stored value cards with the new CapMetro Reloadable Fare Card. Tap the new card on our new scanners! You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

Swap your existing cards with the new CapMetro Reloadable fare card at our Transit Store at 1705 Guadalupe St. Reload your card at these participating retailers.

Coming soon: You will be able to purchase preloaded cards at HEB.

How to Set Up Your New Accounts

You must choose only one method: app or card!

Umo app icon

  1. Download “Umo” in the App Store here or the Play Store here. Open the app, enable location services and choose "CapMetro"
  2. Need to change the Umo language to match the language on your phone? This is automatic for Android users. Go to your iPhone settings > Umo App > Preferred Language > Select English, Spanish or French.
  3. On the home screen of the app, select “Sign in.”
  4. Select “Create a new account.”
  5. Choose to create an account with your mobile number or email.
  6. Select “Wallet” tab and then tap “Buy”.
  7. Choose to either add money to your wallet to pay as you ride or redeem a benefit code.
  8. If adding money to your wallet, you will need to link a payment method.
  9. You’re ready to ride! When you board the Bus, select the “Code” tab at the bottom of your Umo App to reveal a QR code. Hold your phone under a scanner. Wait for the sound and light confirmation screen and you're on your way! On Rail, show the conductor your QR code.

More info available in our App FAQ

CapMetro Reloadable Fare Card

  1. The new CapMetro Reloadable Fare Cards can be reloaded online, at participating retailers or the Transit Store.
  2. Visit umopass.com and register your account by clicking “Create Account.”
  3. Select “Register a card.” Enter the 19 digit number on the back of your card & click “Next.”
  4. Create a unique username and password.
  5. (optional) enter an email address and phone number. Click “Save”
  6. Once registered, select “CapMetro” from the main menu on the left-hand side of the screen.
  7. Select “Wallet” tab and then tap “Buy Value or Pass”.
  8. Choose to add “Stored Value”.
  9. Select cash amount to load, then complete the purchase process.

Looking Ahead

We're working on exciting new changes to the way you ride!

  • Tap to pay using debit and credit cards, Apple Pay and Google Pay
  • Integrating Transit app to plan trips & Umo to pay fare
  • Adding cash to your fare card using Ticket Vending Machines

What Do You Need To Do?

There is no change for you. Continue to use your paper pass (with magnetic stripe on the back) or cash on the fare box.

The CapMetro app is no longer available. Download the Umo app and create an account. You can pay your fare in the Umo app. Umo users enjoy daily and monthly fare capping. You cannot have fare capping on both the Umo app and the Reloadable Fare Card, you must choose one.

If you had remaining balance in the CapMetro app, complete this Value Transfer form to move your value to your Umo account.

AMP cards are no longer accepted.  AMP cards need to be exchanged for the new CapMetro Reloadable Fare Card in person or at the Transit Store (1705 Guadalupe St).

You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

Existing plastic cards will not work on the new scanners. Riders who prefer a plastic card will need to use the new CapMetro Reloadable Fare Card. CapMetro will also have outreach teams at high-traffic transit stations and on major routes throughout April for questions or assistance. If you have a 2-year social services supplied pass, please return it to your service provider to receive a new pass.

  • Previous physical plastic cards are no longer accepted. The CapMetro Reloadable Fare Card is available at the Transit Store (1705 Guadalupe St.)
  • If you used a digital CapMetro account:
  1. Download the Umo app and create an account.
  2. Associate your Umo account with discounted fare by completing our Discounted Fares form.
  3. If you have leftover balance you want transferred to your Umo account, complete this Value Transfer form.

You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

  • If you use a Reduced Fare ID, continue to tap it to the farebox to discount your cash payments.

  • Paying Cash? Use your Access ID and continue to pay on the vehicle with cash. 

  • CapMetro app user? Download the Umo app and create an account. Complete this Value Transfer form or visit the new Transit Store (1705 Guadalupe St.) to transfer remaining value to your Umo account.

  • Associate your Umo account with discounted fares by filling out this form. You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

  • If you use a UT ID or Spring Green Pass from ACC, continue to swipe your ID/cards at the farebox. ACC digital card holders will receive an email with steps to transfer their account to Umo.
  • For government employees, college students and staff with only a digital pass in the CapMetro app:
    (i.e. City of Austin, Travis County, ACC, St. Edwards University or Huston-Tillotson University)
  1. Download the Umo app and create an account
  2. Send an email to farebalances@capmetro.org with your name and the email address associated with your Umo account. We will associate your annual pass with your Umo account.
  3. If you have any remaining balance or passes in your CapMetro app, complete this Value Transfer form to move it to your Umo account.
  • If you don't have an existing digital pass, you will need to apply for one through your employer or school.