Just tap and go.
Easy? Umo it!

Two Easy Ways to Pay

Umo for Digital Payments

Umo app icon
Add money on the Umo app & pay per ride using onboard scanners! No passes needed.
  • Faster boarding on Bus and Rail
  • Load your digital wallet anytime, anywhere
  • Automatic fare capping: Pay as you ride, no passes needed!

How to Create an Account in Umo

CapMetro Reloadable Fare Card

CapMetro Reloadable Fare Card

Visit the Transit Store (1705 Guadalupe St) to get a CapMetro Reloadable Fare Card with automatic daily and monthly fare capping. Individuals in the HMIS can visit social service providers to get their cards. Reload your card at these participating retailers, including HEB.

How to set up your fare card

You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

transit app logo

Easy Trip Planning

For real-time route information, use
the Transit app or our online Trip Planner!

Download the Transit app

Our Upgraded System Features

Automatic fare capping! No need to buy passes.

What is fare capping? Using the fare card or the Umo app, you can pay per ride for Bus or Rail instead of paying the full cost upfront for a pass. When you've spent the equivalent of a daily or monthly pass, you've met the cap and the rest of your rides are free until the next service day or calendar month.

Faster scanners 

Our updated scanners work with the Umo app to make contactless payments easier and get you boarded even faster. 

 

 


phone being presented to a new scanner

Updated Retailers

Load cash to your Umo app or Reloadable Fare Card at an updated network of participating retailers and the Transit Store. You can purchase pre-loaded cards at HEB.

How to Set Up Your Accounts

You must choose only one method: app or card!

Umo app icon

  1. Download “Umo” in the App Store here or the Play Store here. Open the app, enable location services and choose "CapMetro"
  2. Need to change the Umo language to match the language on your phone? This is automatic for Android users. Go to your iPhone settings > Umo App > Preferred Language > Select English, Spanish or French.
  3. On the home screen of the app, select “Sign in.”
  4. Select “Create a new account.”
  5. Choose to create an account with your mobile number or email.
  6. Select “Wallet” tab and then tap “Buy”.
  7. Choose to either add money to your wallet to pay as you ride or redeem a benefit code.
  8. If adding money to your wallet, you will need to link a payment method.
  9. You’re ready to ride! When you board the Bus, select the “Code” tab at the bottom of your Umo App to reveal a QR code. Hold your phone under a scanner. Wait for the sound and light confirmation screen and you're on your way! On Rail, show the conductor your QR code.

More info available in our App FAQ

CapMetro Reloadable Fare Card

  1. CapMetro Reloadable Fare Cards can be reloaded online, at participating retailers or the Transit Store.
  2. Visit umopass.com and register your account by clicking “Create Account.”
  3. Select “Register a card.” Enter the 19 digit number on the back of your card & click “Next.”
  4. Create a unique username and password.
  5. (optional) enter an email address and phone number. Click “Save”
  6. Once registered, select “CapMetro” from the main menu on the left-hand side of the screen.
  7. Select “Wallet” tab and then tap “Buy Value or Pass”.
  8. Choose to add “Stored Value”.
  9. Select cash amount to load, then complete the purchase process.

More Information

Important Update: December 8

Customers must re-enter their saved payment (credit or debit card) details in the Umo app after December 8 due to an app upgrade.

  • You must update payment details in order to add more money to the app.
  • Autoload users will need to setup their autoload again in the Umo app or at umopass.com 
  • Your wallet or stored value are not affected.

How to Re-Enter a Payment Card

  • Add or remove a saved payment method by tapping the navigation menu icon Screenshot 2024-05-14 at 1.31.13 PM.png> View My Account > Payment > Replace

    Although you will not benefit from fare capping, continue to use paper passes (with magnetic stripe on the back) on the bus or use cash on the fare box. The magnetic stripe passes are not valid on Rail. Explore the updates we are making to our farebox in mid-2026.

    • Previous physical plastic cards are no longer accepted. The CapMetro Reloadable Fare Card is available at the Transit Store (1705 Guadalupe St.)
    • If you used a digital CapMetro account:
    1. Download the Umo app and create an account.
    2. Associate your Umo account with discounted fare by completing our Discounted Fares form.

    You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

    • If you use a Reduced Fare ID, continue to tap it to the farebox to discount your cash payments.

    • Paying Cash? Use your Access ID and continue to pay on the vehicle with cash. 

    • CapMetro app user? Download the Umo app and create an account.

    • Associate your Umo account with discounted fares by filling out this form. You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

    Continue to pay on the vehicle with cash or the Pickup app. Pickup operators cannot scan the Umo app.

    • If you use a UT ID or Spring Green Pass from ACC, tap your ID/cards at the farebox. ACC digital card holders will receive an email with steps to transfer their account to Umo.
    • For government employees, college students and staff with only a digital pass in the CapMetro app:
      (i.e. City of Austin, Travis County, ACC, St. Edwards University or Huston-Tillotson University)
    1. Download the Umo app and create an account
    2. Send an email to farebalances@capmetro.org with your name and the email address associated with your Umo account. We will associate your annual pass with your Umo account.
    • If you don't have an existing digital pass, you will need to apply for one through your employer or school.