How-To-Buy

How to Buy Passes

Accessing your pass to get on board is as easy as ever using our simple payment systems or a few clicks away when you buy now through our online marketplace.


Welcome to cashless, contactless payment! 

Not only can you now add cash to mobile via the CapMetro App, but our new Tap cards make paying your fare a seamless part of your ride. Rather than fussing with swiping or inserting your card at the farebox, this contactless payment is safer and can get you on the bus faster.

Tap cards are available through participating retailers and in our Transit Store.

Local-31Day-Pass_spot

Commuter-7Day-Pass_spot


Should I Swipe, Tap or Scan?

Getting on board for your ride should be easy, which is why we've introduced new passes with efficiency in mind. Our new passes allow you to quickly tap your card as you enter the vehicle. However, our older swipe-only passes are still in circulation. If you're not sure which kind of pass you have and what to do with it, these tips are for you!

Swipe

If you have a card with a notch in the corner (the majority of physical passes), swipe the card on farebox when boarding at the front of the bus. You can also identify these cards as they have a magnetic stripe on the back.

Tap

New Tap cards (shown at right) with all round corners and a tap icon on the front can be used on the onboard validator as you board the bus with a quick tap. These passes are currently available for purchase at participating retailers as well as the Transit Store.

Scan

Use the CapMetro App to board the bus by scanning the QR code on your digital pass on the onboard validator.

Tap Card


Where to Buy Passes

In addition to adding more ways to pay, we've introduced new places to buy your passes so you never have to add an extra trip to your day. Purchase your CapMetro pass using our app, on board the vehicle or at the station, during your next grocery run or via our online marketplace.

CapMetro App

Turn your phone into a pass! With the CapMetro App, you can buy and manage passes for all of our services.


On Board

You can buy a Single Ride or Day Pass with exact change or by using a Stored Value card at the front entrance of our vehicles with the help of the operator.


Retail Outlets

Purchase passes where you shop: 7-day passes, 31-day passes and more can be purchased at H-E-B, Randall's and other local grocery stores. View participating retailers.

*Availability of passes may vary depending on location, so please contact your local store to find out what they carry.

Cash-to-mobile: Now you can also add cash to the  CapMetro App at over  250 participating locations. Never worry about not having exact change at the fare box by adding cash to your mobile wallet or purchasing passes on the app!

**MetroAccess monthly passes are not available at H-E-B outlets.

Tap cards: Our new Tap cards are available for purchase at  participating retailers as well as the Transit Store.


Ticket Vending Machines

Commuter Single Ride and Day Passes are available at Republic Square and East Side Bus Plaza as well as any MetroRail station. Look for one of our  ticket vending machines (TVMs) located on the platforms.

*TVMs do not give exact change when using cash to purchase.


Online

Use the  Online Marketplace to add passes instantly to your CapMetro App mobile account or mailed within 5 business days. 

*Notice: Internet Explorer is not supported, we recommend IE users switch to another browser.


Transit Store

To buy passes in person, stop by our Transit Store, located in downtown Austin at: 209 W. 9th Street, Austin, TX 78701. We're open weekdays from 8 a.m. to 5 p.m., and our phone number is 512-389-7454.