How to Buy Passes
We are now offering more ways to pay than ever! Not only can you now add cash to mobile via the CapMetro App, but our new Tap and Go cards make paying your fare a seamless part of your ride. Rather than fussing with swiping or inserting your card at the farebox, this contactless payment is safer and can get you on the bus faster.
Tap and Go cards are currently available at the Transit Store and will be coming to retail outlets February 11.
Using your pass
Should I Swipe, Tap or Scan?
If you have a card with a notch in the corner (the majority of physical passes), swipe the farebox when boarding at the front of the bus. You can also identify these cards as they have a magnetic stripe on the back.
New Tap and Go cards with all round corners and a tap icon on the front can be used on the onboard validator as you board the bus with a quick tap. These passes are currently only sold at the Transit Store and will be at retail outlets starting February 11.
Use the CapMetro App to board the bus by scanning the QR code on your digital pass on the onboard validator.
Turn your phone into a pass! With the CapMetro App, you can buy and manage passes for all of our services.
Where to Buy Passes
You can buy a Single Ride or Day Pass with exact change or by using a Stored Value card at the front entrance of our vehicles with the help of the operator.
Purchase passes where you shop: 7-day passes, 31-day passes and more can be purchased at H-E-B, Randall's and other local grocery stores.
*Availability of passes may vary depending on location, so please contact your local store to find out what they carry.
Introducing cash-to-mobile: Now you can also add cash to the CapMetro App at over 250 participating locations. Never worry about not having exact change at the fare box by adding cash to your mobile wallet or purchasing passes on the app!
**MetroAccess monthly passes are not available at H-E-B outlets.
Commuter Single Ride and Day Passes are available at any MetroRail station. Look for one of our ticket vending machines (TVMs) located on the platforms.
*TVMs do not give exact change when using cash to purchase.
**Local Passes are not currently available in the vending machines.
Use the Online Marketplace (Notice: Internet Explorer is not supported, we recommend IE users switch to another browser). Passes are added instantly to your CapMetro App mobile account or mailed within 5 business days.
To buy passes in person, stop by our Transit Store, located in downtown Austin at: 209 W. 9th Street, Austin, TX 78701. We're open weekdays from 8 a.m. to 5 p.m., and our phone number is 512-389-7454.