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Service During Extreme Heat

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Service During Extreme Heat

During extreme temperatures, CapMetro is urging our customers and staff to stay safe. 

Rides to Cooling Centers

Due to extreme heat, public libraries and parks & recreation facilities serve as cooling centers during business hours. Cooling Centers are meant to serve as a temporary reprieve for those needing a break from the heat during the day, and not as overnight shelters or for prolonged visits. Service animals are permitted in City facilities.

CapMetro offers cost-free rides to cooling centers when the City of Austin extends the centers' operating hours. Anyone seeking a ride to a cooling center who does not have the means to pay the fare will still be given a ride.
Check the locations of cooling centers at AustinTexas.gov/alerts

If you require assistance or have further questions about our service, please contact Customer Service at 512-474-1200