The mission of the office of diversity is to manage, coordinate and implement federal civil rights programs in accordance with federal regulations and to provide technical assistance to Capital Metro stakeholders for compliance with these federal programs, all applicable policies and laws in order to accomplish the agency's goals, as well as to expand cultural awareness among employees.

The purpose of the Office of Diversity is to handle the compliance of civil rights programs for the Federal Transit Administration (FTA) and manage Capital Metro's Disadvantaged Business Enterprise (DBE) and Small Business Enterprise (SBE) programs, which include both federal and local funds. In addition, it also promotes cultural awareness among agency employees and contractors. The programs that fall under this department are: Disadvantaged Business Enterprise (DBE), Title VI (of the Civil Rights Act of 1964), Equal Opportunity Program (EEO) and Americans with Disabilities Act (ADA).