Updates to Fare Programs

CapMetro wants to make our fares more equitable. We know that low-income customers, who depend on our services the most, tend to pay for their transit passes one trip at a time instead of taking advantage of the savings that come with day or monthly passes.

To bring those savings to more of our customers, we launched the AMP card with fare capping and an additional discounted fare called Equifare in Fall 2023. These programs help protect affordability for low-income customers should CapMetro ever raise overall fare prices.

Learn More about AMP & Equifare

View the Presentation

View a recent Community Info Session below to learn more about the proposed fare programs

Or, review the presentation slides for yourself by clicking below:

Download the presentation

Archive: Community Feedback

During the education and engagement period, we sought community feedback to help us develop best practices to reduce barriers ​for the roll out of the proposed fare programs, including:

  • Account enrollment
  • Eligibility considerations for Equifare
  • Technology and accessibility considerations
  • Implementation and engagement opportunities
  • Partner programs and community organizations
  • Ways to reduce community impact

All of the responses were included in the engagement summary presented to the CapMetro board on July 29. We appreciate the feedback everyone contributed.

Review Program Feedback

Archive: Title VI Analysis

We believed this new fare category would increase equity in our community. In addition to comprehensive community engagement efforts seeking input on eligibility requirements, CapMetro conducted a federally required Title VI analysis to understand how fare capping and Equifare could affect communities of color and low-income population

Four Nines Technology conducted analysis to determine whether discriminatory impacts to minority or low-income populations would be caused by changes to:

Upon completing their analysis, Four Nines Technology uncovered no Title VI Equity impacts.

Average Fare Analysis Finding: The systemwide change resulted in less than 1% difference between minority and non-minority customers, and between low-income and non-low-income riders (within the 2% of the CapMetro threshold)​

Retail Access Analysis Findings​: The proposed reload locations are expected to benefit minority and low-income customers to a greater degree than non-minority and non-low-income customers​. Not impacted by private retailer’s decision to not participate in CapMetro distribution

Review the Full Analysis