What is Title VI?
Your rights under Title VI of the Civil Rights Act of 1964:
Title VI, 42 U.S.C. § 2000d et seq, was enacted as part of the Civil Rights Act of 1964. It prohibits discrimination on the basis of race, color or national origin in programs and activities receiving federal financial assistance.
Compliance with Title VI of the Civil Rights Act of 1964 is a federal mandate for all agencies providing public services. Title VI applies to all aspects of the services provided by CapMetro, which are required to be provided without regard to race, color or national origin. In addition, agencies must also comply with Executive Order 13166, "Improving Access to Services for Persons with Limited English Proficiency."
CapMetro and Title VI Compliance
CapMetro's Diversity, Equity and Inclusion integrates program requirements when implementing fare and service changes, as well as any other areas requiring Title VI compliance.
You can learn more about CapMetro's Title VI policy and processes below:
CapMetro Official Title VI Notice
CapMetro is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended (“Title VI”).
If you believe you have been subjected to discrimination under Title VI, you may file a complaint with CapMetro or get more information —
via mail: Title VI Complaints, 2910 E. 5th Street, Austin, TX 78702
via e-mail:
titlevicomplaints@capmetro.org
via phone: (512) 474-1200