January 2024 Proposed Service Changes

CapMetro makes planned changes to our service three times a year to improve your riding experience and respond to shifts in how our customers use the service. 

These proposed changes intend to improve our existing service performance and extend our Pickup services to southeast Austin. If approved, these changes would be implemented on Sunday, January 14. 

Please share your comments, concerns and suggestions with us at feedback@capmetro.org 

Proposed Changes

New Dove Springs Pickup Zone

An additional Pickup zone in Dove Springs is proposed to connect southeast Austin residents to frequent service, key destinations and the upcoming CapMetro Rapid Pleasant Valley Line. 

Removal of Express Routes 981, 987 and E-Bus Routes 

Service has been suspended on these routes since 2020. We would discontinue these routes to save resources; alternative routes are available in these areas. 

Reclassification of Routes 18, 217, & 335

Continue to operate these routes at a 30 minute frequency, instead of reinstating 15 minute service. There would be no change to existing service, these routes would be removed from the High Frequency Network due to low ridership.

Minor Schedule Adjustments

Select Bus & Rail routes may receive minor adjustments to their schedules to improve on-time performance and reliability.

Share Your Feedback

As part of our commitment to public involvement, we are conducting a public hearing to gather feedback on these service changes. Insights and needs will be reviewed and, when possible, integrated into the decision-making process. Additional online feedback opportunities will be available on our public engagement page as they are finalized. 

You can also share your thoughts with us through this quick online survey.

Take Our Survey

Attend a Public Hearing
October 11
12 p.m.

Location: CapMetro Headquarters, 2910 East 5th Street 
Served by Routes 2, 4, and 300 

Reasonable modifications and equal access to communications are provided upon request at least two days in advance. Call Martin Kareithi at (512) 389-7583 or email martin.kareithi@capmetro.org for more information or to request information in another format.