What is Title VI?
Your rights under Title VI of the Civil Rights Act of 1964:
Title VI, 42 U.S.C. § 2000d et seq, was enacted as part of the Civil Rights Act of 1964. It prohibits discrimination on the basis of race, color or national origin in programs and activities receiving federal financial assistance.
Compliance with Title VI of the Civil Rights Act of 1964 is a federal mandate for all agencies providing public services. Title VI applies to all aspects of the services provided by CapMetro, which are required to be provided without regard to race, color or national origin. In addition, agencies must also comply with Executive Order 13166, "Improving Access to Services for Persons with Limited English Proficiency."
CapMetro is required to comply with Title VI by evaluating major service changes and their Title VI impacts on minority and low-income groups. (This evaluation is called a service equity analysis, and it helps CapMetro determine if the effect of a service change is discriminatory.
When a change disproportionately affects minority populations, it is called a disparate impact.
When a change disproportionately affects low-income populations, it is called a disproportionate burden.
CapMetro’s Title VI goal is for minority and low-income populations to receive at least their share of the benefits in the case of a net service increase, and no more than their share of the adverse effects, in the case of net service reductions.
Proposed Updates to Title VI Policy
As recommended by a consulting team after a peer review, CapMetro is proposing to update our Service Equity Analysis process, effective August 1, in the following ways:
Clarify that, where feasible, demographic analysis should be based on current on-board survey data rather than Census data
Update the analysis to include the service area average as the baseline for determining potential adverse impacts.
By updating and clarifying our methodology, we can more clearly understand potential negative impacts on minority and low-income populations and, in so doing, make better and more informed decisions in how we provide service.
Questions? Read our FAQ: English | Spanish
Attend a CapMetro Public Hearing
Share your thoughts on proposed updates to our Title VI policy. Sign up to attend via phone, email or in person before the hearing begins. You can attend virtually by registering before 9 a.m. on April 10th.
Wednesday, April 10 at 12 p.m.
CapMetro Headquarters
Rosa Parks Boardroom at 2910 E. 5th Street
Want to speak? Contact boardofdirectors@capmetro.org or call (512) 369-6040, leave your name and telephone number.
CapMetro and Title VI Compliance
CapMetro's Diversity, Equity and Inclusion integrates program requirements when implementing fare and service changes, as well as any other areas requiring Title VI compliance. Learn about CapMetro's Title VI policy and processes below:
CapMetro Official Title VI Notice
CapMetro is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended (“Title
VI”).
View Title VI Notice
If you believe you have been subjected to discrimination under Title VI, you may file a complaint with CapMetro or get more information —
via mail: Title VI Complaints, 2910 E. 5th Street, Austin, TX 78702
via e-mail:
titlevicomplaints@capmetro.org
via phone: (512) 474-1200