CapMetro Surveys
As part of our commitment to continuous improvement and to better serve our customers and community, CapMetro regularly conducts various surveys. If you are interested in participating in a survey or upcoming focus group, please contact us at surveys@capmetro.org.
Current Surveys
Access Experience
The CapMetro Access Experience Survey is a new annual survey that asks questions to gauge customer experience utilizing Access services.
Pickup Experience
The Pickup Customer Experience Survey asks questions to gauge customer experience utilizing Pickup.
Community Perception
The Community Perception Survey asks questions to gauge community awareness, perceptions, and attitudes toward CapMetro and public transit.