CapMetro Surveys
As part of our commitment to continuous improvement and to better serve our customers and community, CapMetro regularly conducts various surveys. If you are interested in participating in a survey or upcoming focus group, please contact us at surveys@capmetro.org.
Current Surveys
Bus/Rail Experience
The Bus/Rail Experience Survey is an annual survey that asks questions to gauge customer experience utilizing the overall CapMetro system.
Pickup Experience
The Pickup Customer Experience Survey asks questions to gauge customer experience utilizing Pickup.
Community Perception
The Community Perception Survey asks questions to gauge community awareness, perceptions, and attitudes toward CapMetro and public transit.