Bus and Train Accessibility
All of our vehicles provide the following convenient access for riders who use wheelchairs or other mobility devices, senior transit riders, and more:
- CapMetro Bus: Buses "kneel" for easier boarding and come with lifts or low-floor ramps.
- CapMetro Rail: Trains provide level boarding at station platforms.
We display the international access symbol on every accessible vehicle and on printed materials to indicate that services are accessible to people with disabilities.
Senior Transit Service Options
The following senior transportation solutions are provided in Austin and surrounding areas (CapMetro doesn't operate all services listed):
- Reduced Fare ID: Half price fare on all services for those aged 65 or older
- Pickup: Low cost, on-demand rides within select neighborhoods
- CARTS: Public transit in rural areas surrounding Austin
- Senior Rider's Guide: Helpful guidelines and resources from the Office of Mobility Management
- Senior Transportation from PARD: The City of Austin provides donation-based rides to seniors.
Reminder: All CapMetro services are wheelchair and scooter accessible. Our operators are trained to get you there safely and securely.
To file an ADA or accessibility complaint regarding CapMetro's programs or services, please use the online customer comment form, contact the Customer Service Go Line at 512-474-1200 or do so in person at CapMetro's Transit Store located at 209 West 9th St. Comments will be logged, investigated and responded to.