Other contact information
Come in and see us for tickets, maps and any other assistance we can offer.
Address: 209 West 9th Street, Austin, TX 78701
Service hours: 8 a.m. – 5 p.m. [Closed due to inclement weather on Tuesday, Jan. 30.]
Holiday hours: The Transit Store is open normal hours during the holidays but please check this page and social media announcements during inclement weather for potential disruptions.
Weekdays 8 a.m. – 5 p.m.
For Reduced Fare and MetroAccess ID Cards:
Weekdays 8:30 a.m. - 4:30 p.m.
CapMetro Travel Training:
Headquarters and Administration offices2910 E. 5th St.
Austin, TX. 78702
Customer Service GO Line: 512-474-1200
People & Culture
Careers with CapMetro
IT, finance/accounting, customer service, bus drivers, service personnel and mechanics, rail conductors, mechanics, MetroAccess drivers, and other administrative and operational positions>
Report suspected ethics, fraud and abuse:
CapMetro encourages an honest and ethical working environment. If you suspect that a CapMetro employee or vendor is conducting business unethically, you can file a complaint anonymously and confidentially.